13th November 2017

St Francis Credit Union Ennis Scoops Overall Winner at FBD Clare Business Excellence Awards 2017





St Francis Credit Union Ennis Scoops Overall Winner at

FBD Clare Business Excellence Awards 2017


250 people from across County Clare and beyond attended the FBD Clare Business Excellence Awards, Gala Dinner, on Friday (November 10th) at Treacy’s West County Hotel. Amongst the large gathering were 28 finalists vying for top honours across nine highly competitive categories.


Organised by Ennis Chamber of Commerce, The 8th annual FBD Clare Business Excellence Awards, successfully attracted entries from right across the county, MC for the awards ceremony, John Cooke of RTE Radio 1 (formerly of Clare FM) noted, The finalists represented every corner of the county, from Kilrush to Killaloe and including Kilmihil, Doonbeg, Lissycasey, Ballyvaughan, Quilty, Miltown Malbay, Lahinch, Spanish Point, Corofin, Bunratty, Shannon and Ennis.


The big winner on the night was St Francis Credit Union, Ennis. Having won the hardest fought category – Clare Customer Service Excellence Award early on in the ceremony, they later went on to scoop the Overall Winner award with a value of €11,000 Euro comprising web development and e-marketing solutions from Acton BV,  taxation consultancy from Cahill Taxation, legal consultancy from Cahir & Co and HR consultancy from Elaine Ryan HR.


Louis Fay, General Manager, was delighted to accept the award for Customer Service Excellence and said he was bowled over when St Francis Credit Union Ennis was announced Overall Winner. He thanked his hard-working team, who had greatly impressed the independent judging panel.


The judges commented, We were treated to a truly excellent experience in all respects on our secret visit  to St Francis Credit Union, Ennis. Staff were well informed, enthusiastic, engaging and completely focused on providing outstanding service.


William Cahir, President of Ennis Chamber said, We were delighted with the quality and quantity of entries to this year’s FBD Clare Business Excellence Awards, choosing the overall winner wasn’t easy. However, given that St Francis Credit Union scored an astonishing 95 out of 100 in their tough Customer Service Excellence category the highest score registered by any of our finalists, they left judges in no doubt that they are the deserving FBD Clare Business Excellence Overall Winners 2017.


William Cahir went on to thank the awards title sponsor FBD, plus category sponsors Essilor, AIB, Shannon Airport, Energia, Microsemi, Dublin Coach and Local Enterprise Office Clare. He also thanked drinks sponsor BWG.

Commenting on their continued support of these awards, Ide O’Keeffe, Branch Manager FBD, Ennis said,  a strong supporter of Irish business, FBD is proud to have been title sponsor to these awards, since their inception. As leading business insurance experts, with such an established presence in County Clare, these awards are a perfect fit with the FBD brand and service. We were delighted to again support these awards in 2017, knowing they help drive and promote ever higher standards amongst businesses across the county.



FBD Clare Business Excellence Awards 2017 The Winners


Clare Customer Service Excellence Award: St Francis Credit Union, Ennis



Clare Best Hospitality Award: Bellbridge, Spanish Point



Best Place To Eat in County Clare Award: VL, Vaughan Lodge, Lahinch



Best Tourism Experience Award: Aillwee Cave & Birds of Prey Centre, Ballyvaughan



Clare Retailer of the Year Award: Gleeson Goldsmith’s, Shannon



Best Use of Technology Award:  Clare Spring, Lissycasey



Clare Professional Services Excellence Award: Clare FM



Clare Leadership in Industry and Industrial Supply Award: L&M Keating, Kilmihil



Best Start-Up Award: West Coast Marine & Manufacturing Ltd, Kilrush


Overall FBD Clare Business Excellence Awards Winner 2017:

St Francis Credit Union, Ennis


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