17th August 2015

Consultation on Consumer Rights Bill

The Department of Jobs, Enterprise and Innovation has published for public consultation the Scheme of a proposed Consumer Rights Bill May 2015. Its publication follows the Department’s Consultation Paper on Reform of the Law on Consumer Contract Rights. The Scheme sets out the rights of consumers, and the remedies where those rights are breached, in contracts for (i) all forms of goods transactions (sale, hire, hire purchase, exchange); (ii) digital content; and (iii) services. It also incorporates revised and strengthened provisions on unfair terms in consumer contracts. Businesses or other stakeholders who are likely to be affected only by specific provisions of the proposed Bill are free to confine their responses to those aspects. The Department will fully assess all responses to the present consultation before finalising the Scheme for submission to Government. These responses will also be an important input into the regulatory impact analysis being prepared on the proposed Bill.


Responses to the consultation should be returned by e-mail with Consultation on Consumer Rights Bill in the subject line to, or by post to Competition and Consumer Policy Section, Department of Jobs, Enterprise and Innovation, Earlsfort Centre, Lower Hatch Street, Dublin 2 by close of business, Friday 27 August 2015. Queries about the consultation can be addressed to the Department’s Competition and Consumer Policy Section by email or by phone at (01) 6312652. To read the full consultation visit – Should your Chamber wish to contribute to a submission by Chambers Ireland, please contact Emma Kerins by Monday 24th August at

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